Refund Policy

All Sales Are Final

Because our products are made from limited, authentic gold mined from Parker Schnabel’s Yukon claims, all purchases are non-refundable and non-returnable. Each piece is produced in small batches, and once an item leaves our facility, we cannot accept it back into inventory.

---

Shipping Protection, Packaging, and Transit Issues

We take every possible measure to ensure your order arrives safely and discreetly.
All shipments are:

• Concealed in plain, non-branded packaging to reduce theft

• Securely padded and reinforced to prevent damage

• Insured through the postal carrier for peace of mind

• Spot-checked before shipping to confirm accuracy and condition

Once an order is handed over to the carrier, the package becomes the carrier’s responsibility.
If an item is lost, damaged in transit, or stolen after delivery, we will assist you in filing a claim with the carrier, but we do not issue refunds or replacements directly.

---

Lost or Stolen Packages

We are not responsible for packages that are:

• Marked as “delivered” but not received

• Misdelivered due to incorrect address information provided by the customer

• Interfered with after delivery

We will, however, help guide you through submitting a carrier claim.

---

Order Changes or Cancellations

Because we process orders quickly, we cannot guarantee changes or cancellations once an order is placed.